Senior Management
Robert Norton
General Counsel & Corporate Secretary
Robert Norton is the General Counsel and Corporate Secretary of Diligent. He graduated with a J.D. degree from the University of Notre Dame Law School and has been a practicing attorney for over 35 years.
Robert was the General Counsel and Corporate Secretary of Master Card International for 15 years and was responsible for all legal and corporate secretarial matters affecting MasterCard. He commenced the practice of law with the Wall Street law firm of Shearman and Sterling.

Steven P. Ruse
Chief Financial Controller, USA
Steve Ruse is the Chief Financial Officer of Diligent, Inc. Steve has over 20 years of experience in the accounting and finance fields, including nearly 15 years at the senior executive level. Prior to joining Diligent, Inc., Steve was Chief Financial Officer for ING Private Wealth Management, LLC.
As the CFO for this start up financial services company, Steve was responsible for securing seed capital from the parent company, establishing relationships with US based regulatory authorities and the implementation of financial reporting systems and controls. He also managed the accounting, auditing and human resource functions. In addition, he has experience in M & A, SOX compliance, marketing and operations.
Steve is both a Certified Public Accountant and Certified Financial Planner. He graduated with a MBA degree from Fairleigh Dickinson University and holds several FINRA licenses.

Jeff Powell
Executive Vice President of Sales
Jeff Powell serves as our Executive Vice President, Sales. Prior to joining Diligent in 2007 Mr. Powell
was Vice President of Sales of a software localization company (2005-2007). Prior to that Mr. Powell worked for 12 years as a founder, board member and officer of a commercial translation agency.
Mr. Powell has more than 15 years of sales experience and specializes in helping small businesses develop sales strategies, build sales departments, and expand sales revenue
and growth.

Kevin Lawler
Director of Finance, New Zealand
Kevin Lawler is the New Zealand-based Director of Finance for Diligent Inc. Kevin has over 25 years of experience operating as a Senior Finance Executive. Prior to this, he was with General Cable NZ, a subsidiary of the US based company. He has extensive experience with international reporting, managing global cash and maintaining key business relationships within multiple time zones.
Kevin was also a key developer of strategies and was responsible for leading implementation teams for the purchase of New Zealand and multiple offshore businesses.
Kevin Lawler resides in Christchurch, New Zealand, and manages the NZX reporting and compliance responsibilities in liaison with the New Zealand resident directors.

Al Percival
Director of Operations
Al Percival has been working in the IT industry for nearly 20 years, including over 10 years
in Internet and web development technologies. Prior to joining Diligent Board Member Services NZ Limited, Al worked as a Senior Project Manager for Fujitsu ICL and was responsible for rolling out one of the largest SQL Server-based installations of its time across the UK and Europe.
He joined Diligent Member Services NZ Limited in 2003 after running his own consultancy organization in the UK for six years. This consultancy was a pioneer in the concept of AJAX web applications and Software-as-a-Service.
Al Percival heads up all operational aspects of the company, while managing software development and implementation.

Tricia Burke
Vice President of IT
Tricia Burke has nearly 20 years of experience in the information technology business, supporting
corporate networks and web-based applications. Prior to joining Diligent Board Member Services, she was working as an independent consultant in IT management and software application development.
She also has experience of working in other senior roles involving project management, infrastructure management and systems support for US corporations, including eOne Global, govWorks.com and International Fund Services.

Marc Daniels
Executive Vice President of Licensing
Marc Daniels has a long and successful record of rapidly growing new business as well as managing large established companies. In 1979 he founded CDA Computer Sales, one of the first computer mail-order companies in the US reaching sales in excess of US$20 million in less than 5 years.
In the early 90's Marc Daniels was responsible for the formation of PrePRESS Direct where he drove sales to US$75 million plus by utilising an outbound telemarketing staff coupled with regional sales directors and international distribution. Between 1997 and 2001, Marc Daniels was instrumental in developing UGO.com, a leading destination website.
In 2003 he was recruited from Flextronics Test, where he was COO, to spearhead the growth of Diligent Board Member Services LLC and the Diligent Boardbooks product.

Eslinda Hamzah
Managing Director of Diligent APAC Board Services
Eslinda Hamzah is spearheading the Asia Pacific operations as Managing Director of Diligent APAC Board Services Pte. Ltd., a wholly owned Singapore
based subsidiary of Diligent Board Member Services, Inc (DIL). Ms. Hamzah comes from Turner International Asia Pacific where she was Senior Vice President of CNN Broadcast and Commercial Sales, Marketing & Affiliate Relations.
Over the last decade, Eslinda has been responsible for managing CNN's broadcast affiliate relations and the syndication & business development of the network's broadcast news services, as well as managing CNN's and Turner International's marketing strategy including brand management, sponsorship, corporate events and creative services across the Asia Pacific Region.
Michael Flickman
SVP and Chief Technology Officer
Michael Flickman serves as our SVP and Chief Technology Officer. Michael has been working in the technology field for nearly 30 years specializing in commercial software development, infrastructure architecture & management, enterprise software, product management, development process improvement and project management.
Prior to joining Diligent Board Member Services Michael held executive management positions in companies such as Survey Sampling International, CYA Technologies and Concentrex (formerly MECA Software). Michael also held senior engineering positions at Apple Computer and Data General.
Michael heads up all global software development & testing, infrastructure, and product management.